FAQs

Should my business have a minimum monthly revenue to work with COLDtxt?

No, we work with any B2B companies, regardless of their revenue.Your business can be a startup or a well-established company with strong revenue.

I am selling B2C services, can I work with you?

Due to international regulations, we can only assist your company if it operates in the B2B sector.

Are results guaranteed?

Yes, the email campaign will generate a certain number of results, based on the package you select.

WIll I own the email infrastructure?

You will own the domains, mailboxes, and email copywriting.

How long does it take to launch an email campaign?

Your campaign will start in 7 days.

What tools and software do you use?

We always use the best solutions in the industry to generate the best results for you.We continually monitor and test new options, discarding any that are inferior.

What sets you apart from other cold emailing agencies?

Firstly, there's our guarantee: you don't pay if you don't get a minimum number of qualified sales meetings.Other agencies offer a different guarantee, refunding money only for the leads you didn't receive. For instance, if they guarantee you 7 leads and only get 3, they refund the money for 4 leads.We offer a full refund if we don't meet the promised number of leads.Secondly, we incorporate cold phone calling and cold messaging into our email campaigns. This adds complexity, but the results surpass those of typical agencies.Thirdly, we also work with startups or companies with less than $25k in monthly revenue, as well as with companies in harder-to-sell industries.

Us

COLDtxt was started from 2 reasons:1. I, Vlad Cruceanu, needed a professional cold emailing system for my other companies, and no agency I tried or discussed with managed to convince me.All of them handle much more customers than they can, and hire people that are not actually professionals. They rush meetings, and calls, and they always give me the impression that their main scope is to quickly scale their cold emailing agency, and less to deliver outstanding performance to every single customer.2. All my online companies started with cold emailing, and managed to grow consistently with this strategy.15+ years ago when I started to use cold emailing, I was not comfortable. I can say that I was even afraid of the outcome. Back then, my resources were limited and I needed cold emailing to work because it was the cheapest and the fastest way for my link building agency to get customers.Since then, I am still using cold emailing and I felt in love with it. This is the science and skill that can make a company succeed and hit incredible monthly revenues.Even today cold emailing is fast and cheap when compared with other lead generation solutions.______I am the founder of COLDtxt and the team has 8 members, with me included. Soon, I will hire 3-4 more people but the process is a bit lengthy as I like to hire only people that manage to pass my tests and a trial period of 5 working days.______COLDtxt is a trading brand of The Big Rocket Group SRL, reg and VAT code RO36347605.Address: Str. Petru Poni nr. 1-3, District 1, Bucharest, Romania.

Legal

Terms & Conditions

The Terms and Conditions were last updated on May 27, 2024.1. IntroductionThese Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.2. BindingBy registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.3. Electronic communicationBy using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.4. Intellectual propertyWe or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.4.1 All the rights are reservedUnless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).5. NewsletterNotwithstanding the foregoing, you may forward our newsletter in the electronic form to others who may be interested in visiting our website.6. Third-party propertyOur website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties
of personal information.7. Responsible useBy visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.
Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.8. Idea submissionDo not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.9. Termination of useWe may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
10. Warranties and liability
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:
- this website or our content will meet your requirements;
- this website will be available on an uninterrupted, timely, secure, or error-free basis.
Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.
The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.
Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.11. PrivacyTo access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.12. Export restrictions / Legal complianceAccess to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of Romania.13. AssignmentYou may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.14. Breaches of these Terms and conditionsWithout prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.15. Force majeureExcept for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.16. IndemnificationYou agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.17. WaiverFailure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.18. LanguageThese Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.19. Entire agreementThese Terms and Conditions shall constitute the entire agreement between you and The Big Rocket Group SRL in relation to your use of this website.20. Updating of these Terms and conditionsWe may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.21. Choice of Law and JurisdictionThese Terms and Conditions shall be governed by the laws of Romania. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Romania. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.22. Contact informationThis website is owned and operated by The Big Rocket Group SRL.
You may contact us regarding these Terms and Conditions by writing or emailing us at the following address: [email protected]Petru Poni Street nr. 1-3, Bucharest, Romania

Privacy Policy

Last Updated On 27-May-2024
Effective Date 27-May-2024This Privacy Policy describes the policies of The Big Rocket Group SRL, Petru Poni Street Nr. 1-3, Bucharest 011077, Romania, email: [email protected], phone: +40765.111.122 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.coldtxt.com ). (the “Service”).By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.1.Information We Collect:We will collect and process the following personal information about you:
Name
Email2.How We Use Your Information:We will use the information that we collect about you for the following purposes:
Marketing/ Promotional
Targeted advertising
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.3.How We Share Your Information:We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:AnalyticsWe require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.4.Retention Of Your Information:We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.5.Your Rights:Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected].We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at [email protected].Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.6.Cookies Etc.To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.7.Security:The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.8.Third-Party Links & Use Of Your Information:Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.9.Grievance / Data Protection Officer:If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at The Big Rocket Group SRL, Petru Poni Street Nr. 1-3, email: [email protected].We will address your concerns in accordance with applicable law.

CAN-SPAM and CCPA Compliance Statement

Last Updated: 27 May 2024This statement sets out the operating procedures COLDtxt undertakes to ensure CAN-SPAM and CCPA best practice is observed to the greatest extent possible, at all times.What is CAN-SPAM?The Controlling the Assault of Non-Solicited Pornography And Marketing Act of 2003 (CAN-SPAM) is the primary regulation governing B2B sales in the United States. It was introduced in 2003 to regulate email marketing and prevent unsolicited and misleading commercial email communications. Read the rules of CAN-SPAM.What is CCPA?The California Consumer Privacy Act (CCPA) was introduced in 2020 and applies to sales emails sent to contacts within California. It grants Californians the right to know the personal data collected by companies and the ability to request the deletion of their personal information.CCPA applies if your company meets the following requirements:Your company has a gross annual revenue of more than $25 million.Your company generates more than 50% of its annual revenue from California residents.Your company buys, sells, or receives personal information from more than 50,000 California residents.Under CCPA, Californian recipients have the right to request:What kinds of personal data your company has collected on them.If their personal information has been sold or shared, and who has it (this also means informing people if you’ve had a breach involving their data).That their personal information is not sold.The deletion of the personal information (AKA the right to be forgotten).Not to be discriminated against for exercising their rights under CCPA.COLDtxt and CAN-SPAM/CCPA ComplianceIn addition to appointing a compliance officer to oversee our adherence to the rules, COLDtxt has engaged 3rd party compliance expertise to audit and advise on best practice. This investment enables us to assure clients that CAN-SPAM and CCPA best practices are strictly observed wherever possible, at all times.COLDtxt's Relationship with YouWhen it comes to CAN-SPAM and the CCPA, we’re Joint Controllers. Even though we’re working for you as a service provider, it’s important to recognize that we’re both responsible for: deciding who to target, what data to collect, and how that data is collected, processed, and stored.We’ve also incorporated a comprehensive Data Sharing Agreement within COLDtxt's standard Terms of Service - just to make everything easier. This agreement sets out how we work together as Joint Controllers and how we support each other if we ever receive a data request.This decision is fundamental to how we operate, so please ask if you have any questions!Is COLDtxt's Marketing Activity Compliant?Of course! Compliance is built into everything we do at COLDtxt - our business wouldn’t be able to operate without it.COLDtxt's services are designed and offered solely to help businesses promote to other businesses (i.e. B2B marketing only). We ensure that the email marketing provided material is relevant and allow the recipient to opt out of future emails. COLDtxt has also established technical and operational systems to ensure all aspects of data collection, storage, and processing are compliant.Before launching new client activity, we conduct an in-depth assessment to establish if the product or service, combined with the proposed targeting, meets the criteria for compliant business to business (B2B) marketing. A key part of this assessment is called the Legitimate Interest Assessment (LIA). We also have a standard privacy policy update for clients to use as needed, which includes all the relevant clauses plus references to COLDtxt to make everything clear to the data subject. Just let us know if you need a copy of any of these.Rights of IndividualsPrivacy Policy – All messages sent will contain a link to a privacy policy that explains to the user exactly what their rights are as well as the type of data that is held about them and by who. COLDtxt will provide a template privacy policy or review your existing one to ensure it meets the required standard. Here’s a link to our Privacy Policy: [insert relevant link]. This standard privacy link would typically be contained in the email signature of any outbound messaging, in the case of messaging as part of client campaign activity, the privacy link will be that of our client’s own privacy policy.Opting Out and Exclusion Lists – All recipients are able to opt out easily to prevent further email communication being received. All replies to prospecting emails are logged and those prospects are added to your campaign exclusion list within 24 hours. COLDtxt allows import of existing exclusion lists in advance of campaign activity. Exclusions can be submitted in the form of individual email addresses or full domains and will prevent communications being issued to those email addresses or domains listed.Subject Access Requests (SAR) – All individuals have the right to request a copy of all data you hold on them. To support this, data subjects can email any SAR requests to [insert appropriate email address], and we will return this data within 72 hours.Right to Be Forgotten – All individuals have the right to have some or all of their data removed (to be ‘forgotten’) at any time. A conflict does arise in removing or forgetting an email address whilst at the same time keeping this address on an exclusion list to prevent future mailings. Where we have removed data, we will move the email address to a separate exclusion list, encrypted using a one-way hashing algorithm (SHA1), ensuring we are able to prevent any future messages being sent to the customer whilst continuing to honour their right to be forgotten.COLDtxt's EmployeesAll COLDtxt, employees undergo both general and region-specific compliance training. This covers the CAN-SPAM and CCPA rule set in detail, the relevance and impact of those rules on COLDtxt and our clients, and the steps we take to ensure best practice is observed at all times. We also make clear the consequences (i.e. penalties) associated with failure to meet the strict standards.Your ResponsibilityWhilst COLDtxt continues to take extensive measures to ensure best practice with respect to CAN-SPAM and CCPA across all client activity, clients should take note that responsibility for compliance rests (in different forms) with each party. COLDtxt cannot be abreast of the constantly evolving regulatory frameworks in all countries at all times, as such it is important that you, as the client, have knowledge of your local regulatory climate and ensure your business operates within the relevant regulatory frameworks.In SummaryCOLDtxt has worked hard to develop a compliant platform providing innovative marketing services and technology for our clients and at all times respecting the rights of the data subjects whose information we collect. Compliance is part of what we do and ongoing due diligence is core to how we operate.